General Terms
Roos Web Design agrees to provide web design, development, hosting, and maintenance services as outlined in the project proposal. The client agrees to supply all necessary information, materials, and timely feedback required to complete the project.
Project Timeline
Roos Web Design will follow the project timeline specified in the proposal. Delays caused by the client, such as late submission of materials or delayed feedback, may lead to an adjusted timeline.
Revisions
The number of revisions included in your project depends on the design and development plan selected:
- Essential Plan: 1 round of revisions
- Enhanced Plan: 2 rounds of revisions
- Elite Plan: 3 rounds of revisions
Any additional revisions beyond the included rounds will be billed at an hourly rate of R176.50.
Payment Terms
To ensure flexibility and convenience, we offer two payment plans.
1. Upfront Payment Plan
· Clients who choose to pay the total amount due before work commences will receive a 15% discount on the design and development fee. This option allows for the entire project to be paid upfront, providing both cost savings and a streamlined process.
2. Standard Payment Plan
· 40% non-refundable downpayment before work begins.
· 30% due after design presentation and approval.
· 30% due upon project completion, before the website goes live.
Ownership Rights
Upon full payment, the client will own the rights to the final website design and content. Roos Web Design retains the right to showcase the project in its portfolio and marketing materials.
Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the project, including business strategies, marketing plans, and any non-public details provided by either party.
Cancellation Policy
Either party may terminate the project with written notice. If the client terminates the project, the client agrees to pay for all work completed up to the termination date. Please note that the initial deposit is non-refundable.
Warranty
Roos Web Design provides a 21-day warranty period post-launch for bug fixes and technical support. This warranty does not cover issues caused by third-party services, client modifications, or misuse.
Maintenance and Support
Ongoing maintenance and support services are offered under a retainer agreement, which is billed monthly based on the plan you have selected:
- Essential Plan: $30.50 per month
- Enhanced Plan: $43.50 per month
- Elite Plan: $54.75 per month
This covers the services outlined in the proposal and is based on a 12-month contract, with the option to renew.
Limitation of Liability
Roos Web Design is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website. The total liability is limited to the amount paid by the client for the project.
Governing Law
These terms are governed by the laws of South Africa. Any disputes arising from this agreement will be resolved in the courts of South Africa.
By viewing this, the client agrees to the terms outlined above.